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How Design Firms Work

If you were running a donut shop, one “how-to” manual would fit you and almost every other donut shop owner in America. Same for a...

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Who Will Buy Your Design Practice?

When you're thinking about moving to the next stage of life, you should keep in mind that there are four types of possible buyers for your interior...

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When Profits Could Be Bad News for Your Design Firm

I could give, and have given, many lectures on the difference between profits and cash flow. And while a key success factor for an interior design...

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The High Cost of Scope Creep for Your Design Practice

A while back I did a survey on the various pricing methods used by interior designers nationwide.

Among the many findings that surprised...

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Want to Lose Money? Offer Your Design Clients Great Customer Service!

One thing that has always driven me crazy is when I work with interior designers who suffer from what I have come to label “Infinite Service...

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