The Magic of Customer Experiences
Jul 03, 2023
In a recent book, I reviewed and extolled the powerful lesson of "The One Thing," the book by Keller Williams founder, Gary Keller. After making...
You've no doubt read, from me and other business authors how important it is to be able to focus on the relatively few things that matter most to...
It's time for you to drop the "project" mentality and replaced it with the "customer" mindset, as in: “Once a customer, always a...
In the course of coaching interior designers, I’m often asked: “How can I get more clients. . .fast?”
My answer is always the...
[Note: This is a long-form article which will take 12-15 minutes to read. Please allocate sufficient time to read and take notes.]
Don’t Beat...
If you were running a donut shop, one “how-to” manual would fit you and almost every other donut shop owner in America. Same for a...
